Shipping and Return Policy

General Shipping Information

We ship primarily USPS. Our Shipping Department is closed on the weekends (Saturday & Sunday) and on all Federal Holidays, so any orders placed during the weekend or on a Federal Holiday will ship within the next 2 business days. Limited circumstances may also delay dispatch time (i.e. combined orders, order verification, high volume, etc.). Note: Some items cannot be shipped via USPS (i.e. Zippo fuel, Pepper Sprays, certain knives, etc.) and we reserve the right to modify your shipping selection if necessary. You will receive a tracking number for each individual package. You can also check your order status on the MY ACCOUNT page. If you have specific shipping needs we suggest you CONTACT US prior to placing your order. We can generally accommodate most needs (i.e. overnight shipping). Most orders are shipped without a signature required. If you have a specific preference (i.e. "I want a signature required" or "I don't want a signature required") please let us know in the comment box at checkout. We allow International shipments on a very limited basis. If you are outside of the USA and would like to place an order please CONTACT US. Some items we sell are restricted in certain areas. Please make sure you understand our TERMS & CONDITIONS (you will be required to agree to them before you can place an order), as well as any laws in your area regarding ownership and/or carrying of your purchase.

Shipping in The USA


Standard shipping within the USA

If your order is more than $99 then 2-Day Shipping is free if you choose the "Free Shipping" option (some oversized and overweight items will incur a shipping cost). Since orders leave our facility the following business day, if you select this shipping option when placing an order after noon on Wednesday, your order will arrive no sooner than Monday the next week. Saturdays and Sundays are not included as shipping days. This option is not available outside the continental USA. Delivery time (once an item is dispatched) varies. Typical USPS delivery time is between 4-8 days for First Class, and 2-5 days for Priority Mail. Prior to your order leaving our facility, we will email you the USPS delivery confirmation number or UPS tracking number. Dispatch time for orders is typically 1-2 business days from time of purchase. All orders are insured against loss and damage through our company.

Expedited shipping within the USA


If you're in a hurry you can purchase Expedited shipping. Expedited orders are given full precedence and in most cases you will receive your order within 3 business days or less (items must be ordered by 12:00 PM CST to ship the same day they are ordered; call us if you need your order shipped same day and it's past the cut-off time). Limited circumstances may also delay dispatch time of expedited orders (i.e. combined orders, order verification, weekends, holidays etc.). Please Note: Some over-sized items cannot be ship via expedited services. If your order is too large to ship via out expedited services we will refund the shipping difference and send your order via standard shipping unless we have explicit instructions otherwise. Once an order has a postage label, a delivery confirmation number (USPS) or tracking number (UPS) will be sent via email. The order will ship shortly after.

Shipping to Military Addresses


If you're in a hurry you can purchase Expedited shipping. Expedited orders are given full precedence and in most cases you will receive your order within 3 business days or less (items must be ordered by 12:00 PM CST to ship the same day they are ordered; call us if you need your order shipped same day and it's past the cut-off time). Limited circumstances may also delay dispatch time of expedited orders (i.e. combined orders, order verification, weekends, holidays etc.). Please Note: Some over-sized items cannot be ship via expedited services. If your order is too large to ship via out expedited services we will refund the shipping difference and send your order via standard shipping unless we have explicit instructions otherwise. Once an order has a postage label, a delivery confirmation number (USPS) or tracking number (UPS) will be sent via email. The order will ship shortly after.

All shipping to APO and FPO addresses will be done via USPS (no faster than USPS Priority). Military discounts are automatically applied to all orders sent to military shipping addresses. Card addresses do not apply.

Tracking your package


You can track a USPS package at www.usps.com.

Please Note: a Delivery Confirmation number (USPS) allows you to see when your item is actually delivered to your post office or house. Delivery confirmation is not comprehensive tracking.

Address Verification


In some cases orders that are shipped to an address that is not authorized by the credit card issuer are subject to delays, verification emails/phone calls and/or cancellation. Additionally, in some cases orders that are shipped to an address other than the authorized billing address are subject to delay and verification. In situations where we cannot authenticate the validity of an order that order will be cancelled.